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Terms & Conditions

Terms & Conditions – Shopping with Furrelle

Welcome to Furrelle. By shopping with us, you’re agreeing to the simple terms below. We’ve kept them clear and fair – no hidden tricks, no complicated jargon.

1. Ordering

When you place an order, you’ll receive an instant confirmation email. Double-check your details (name, address, email) before submitting – we can’t be responsible for wrong info entered at checkout. If you spot a mistake, email support@furrelle.com within 12 hours so we can fix it before dispatch.

2. Pricing & Payments

All prices are shown in $USD (or your local currency, converted automatically at checkout). What you see at checkout is what you pay – no hidden fees, ever. We accept all major secure payment methods (Visa, Mastercard, PayPal).

3. Shipping & Delivery

All orders are dispatched within 24 hours (Mon–Fri). Worldwide shipping is FREE – no customs duties or extra charges. Delivery usually takes 7–10 business days, depending on your location. Once shipped, you’ll get a tracking link to follow your parcel. We are not responsible for delays caused by customs or local postal services, but if your parcel is missing beyond the delivery window, we’ll replace it or refund you.

4. Returns & Refunds

You have 30 days from receiving your order to request a return. Returned items must be in original condition and packaging. Damaged, faulty, or incorrect items will be replaced or refunded immediately. Refunds are processed back to your original payment method within 3–5 business days after we receive your return.

For Full details, go to Returns Policy Page.

5. Product Use & Safety

All Furrelle products are designed for normal pet grooming use only. Always follow instructions and supervise your pet during grooming. We’re not liable for misuse or unsupervised use.

6. Privacy & Security

Your personal details are kept 100% private and secure. We never sell or share your information. Payments are encrypted and protected through secure payment gateways. 

7. Contact Us Anytime

Need help? Our support team is available 24/7. Email: huffmanheatly@gmail.com

By ordering from Furrelle, you’re agreeing to these simple, fair terms. Clear, no-nonsense conditions. No hidden fees or surprises. You’re fully protected with easy returns & refunds

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