At Furrelle, we know waiting for a parcel can feel like forever. That’s why we’ve built a delivery process that’s fast, transparent, and completely worry-free.
Here’s EXACTLY what happens when you order from us:
The moment you place your order, you’ll receive an instant confirmation email with: Your unique order number. A full summary of what you purchased. A direct link to your personal order tracking page. No wondering if your payment went through.
We don’t sit on your order. Every Furrelle product is hand-checked, carefully packed, and dispatched within 24 hours (Monday–Friday). We prepare everything in a pet-safe, eco-friendly package, so it arrives in perfect condition.
Whether you’re in Manchester, Berlin, Toronto or Tokyo, shipping is 100% FREE. No handling fees. No customs duties. No hidden charges at delivery. What you pay at checkout is FINAL. We’ll handle everything else.
On average, Furrelle orders arrive within 7–10 business days. UK & Europe: 7–9 days. North America: 8–10 days. Rest of the world: 10 days max. We partner with trusted global couriers who are proven for reliability and care.
As soon as your order ships, you’ll get: A tracking link you can check 24/7. Email updates at every step (dispatched → in transit → out for delivery). You’ll never be left wondering where your parcel is.
Your Furrelle parcel will be securely packed and insured. If anything goes wrong during delivery (lost or damaged package), we’ll replace it immediately at no cost to you.
We built Furrelle to take the stress out of pet care – and that includes delivery. When you order from us, you’re not just buying a product. You’re choosing a worry-free experience that starts the moment you click ‘Buy Now’.
✔ No waiting weeks for dispatch
✔ No surprise fees or customs issues
✔ No chasing couriers or tracking numbers
You will get fast, simple, reliable delivery, so your pet can enjoy their new Furrelle product as soon as possible.
Questions? We’re Always Here.
Our support team is available 24/7 via email or chat to answer ANY delivery questions. Whether you want an update, need help tracking, or just want reassurance, we’re here.
Contact us: huffmanheatly@gmail.com
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